- Acceptance of Terms
1.1 When using particular Qpid Network Service, you and Qpid Network shall be subject to any posted Policies or Procedural Rules applicable to such Services, which may be posted and modified from time to time. All such Policies or Procedural Rules are hereby incorporated by reference into these Terms.
1.2 You can accept the Terms by clicking to accept or agree to the Terms, where this option is made available to you by Qpid Network Sites in the user interface; or by actually using the Services. In either case, you understand and agree that Qpid Network will treat your use of the Services as acceptance of the Terms from that point onwards.
1.3 You may not use the Services and may not accept the Terms if you are not of legal age to form a binding contract with Qpid Network, or you are a person barred from using the Services where prohibited.
1.4 You agree to be bound by the Terms for as long as you continue to be a Member (the "Member") of any of the Qpid Network Sites. If you do not agree to this Terms, please do not register with any of the Sites or otherwise access or use any of the Services.
- Account Registration and Provision of Services by multiple parties
2.1 You acknowledge and agree that Qpid Network provide Services to members through the Sites. Each Site may be managed and operated independently. You acknowledge and agree that the form and nature of the Services which Qpid Network provides may change from time to time without giving prior notice.
2.3 Qpid Network is comprised of subsidiaries and affiliated legal entities around the world ("Subsidiaries and Affiliates"). These companies may provide the Services to Members on behalf of Qpid Network itself. You acknowledge and agree that Subsidiaries and Affiliates will be entitled to provide the Services to you in this manner.
2.4 You acknowledge and agree that Qpid Network may stop (permanently or temporarily) providing the Services (or any features within the Services) to you at Qpid Network’s sole discretion, without prior notice.
- Membership Preferences and Termination
3.1 The Qpid Network Account offers you the opportunity to obtain further Qpid Network Services which become associated with your Qpid Network Account. Therefore, we encourage you to tell us what your membership preferences are for your registration of Qpid Network Sites.
3.2 If you are a member of Qpid Network Sites access and the membership at any one of the Qpid Network Sites is suspended, cancelled or terminated for breach of its terms and conditions of service, Qpid Network reserves the right to suspend, cancel or terminate any or all associated Qpid Network Services memberships you may have, at any time, without notice.
- Use of the Services
4.1 You agree to use the Services only for purposes that are permitted by (a) the Terms and (b) any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions (c) posted polices or procedural rules that govern the use of particular Qpid Network Services.
4.2 You agree not to interfere with or disrupt Qpid Network Services or the servers or networks connected to the Network, or disobey any requirements, procedures, policies or regulations of networks connected to the Services.
4.3 You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purpose, any portion of Qpid Network Services, use of Qpid Network Services, or access to Qpid Network Sites.
- Relationship between member Sites and third party Service Providers – Risk Disclosure
5.1 In providing certain Services, we may engage the service of third parties. Member Sites and those service providers are wholly independent to each other as a matter of legal entity and in commercial operation. Service Provider is not acting as agent of or for individual member Site(s), nor is associated or subsidiary or holding company of the operating company of Qpid Network. In its own capacity, service provider may provide to member Site(s) product and/ or information of lady members, conveys and where necessary provides translated version of correspondences between lady and gentleman members.
5.2 We cannot therefore be held responsible for the willful or negligent acts and/or omissions of any service provider or any of its officers, employees, agents, servants or representatives including, without limitation, their failure to deliver services, or their partial or inadequate delivery of services. Service providers are required to :
5.3 Qpid Network is not in any way responsible for the quality of such incidental services provided. The Qpid Network website and Services are provided on "as is" basis and Qpid Network expressly disclaims any warranty of fitness for a particular purpose or non-infringement. Qpid Network cannot and does not guarantee any specific results from the use of the Qpid Network Sites and/or Services.
||provide full, accurate and legitimate information required for the registration of lady members prior to their registration
||provide full, correct and quality translation of all correspondence of their lady members and their prospective marital partners namely gentleman members of Qpid Network
||provide additional services in accordance to the terms of agreement with Qpid Network
||any incidental services as may be requested by Qpid Network members which fall within the service provider’s scope of service such as arrangement of a meeting with lady members of the service provider, providing additional information of the lady members, or any other personal request of gentleman members, as is capable of being provided by service provider, but which are not obligatory granted.
- Lady Members
6.1 Source of Personal Information – Risk Disclosure
Information of lady members are submitted exclusively by service providers through online facilities to our member Sites. Optionally, video recording is taken of lady member applicants verified through her identification document and may additionally with her verbal confirmation to such effect. The individual Site may then vet possible discrepancies, if any, between those information in electronic form by comparing the image copy of supporting documents such as personal identity card, handwritten application form and the like subjects. In no way member Sites can verify the authenticity of information thus submitted. There is therefore always the inherent risk of those information being incomplete, inaccurate or untrue as provided from service providers.
6.2 Fees chargeable to lady members – Risk Disclosure
Our member Sites never charge lady members fees by whatsoever description, directly or indirectly. Please bear in mind, however, there may exist service agreement between lady member & service provider by which, for example, contingency fee payable to service provider upon the lady getting married through our Services. Our member Site(s) is never a party to those agreements, if any, nor in a position to disallow, discourage or investigate into the same.
6.3 Conduct and behaviour of the lady members
Some members may mistakenly assume that a service provider can control or influence greatly a lady member’s behavior judging from the fact of her photograph(s) is on our Qpid Network Sites. Unfortunately, this is not the case as no service provider can instinctively tell whether a particular member comes with a good character or conversely certain members is likely to commit fraud or misbehave themselves in their interacting with other members.
6.4 Deactivation of profiles by lady members
Through its technical platform on the internet, Qpid Network is here to provide opportunities to its members in the search of their soul mate. Qpid Network does not in any way participate in members’ communications with each other. As such, members are at absolute discretion without according any reason at any time to deactivate his / her profile available on Qpid Network.
Should a lady member elects to do so, Qpid Network will not refund any credit for our services rendered thereto and in particular below scenarios :
a) That lady member had found her marital partner; under which circumstances Qpid Network is not in a position to refund any of the credits to those who had been in communication with her.
b) That lady member plainly stated that she no longer requires Qpid Network’s service or stated no reason for deactivation of her profile. Because she is of right to do so, Qpid Network will not investigate further but simply follow instructions accordingly. However, Qpid Network may, as a matter of gratuity and on case-by-case basis, refund one credit to those who were then in communication with her lately.
- Privacy and your personal information
- Premium Membership
8.1 Premium Membership is the basis for our members to use the site's services, which comes with a range of privileges (subject to adjustments from time to time). Within the valid period of the Membership, Premium Members can enjoy current privileges contained in the current membership period. However, for paid services not included in those privileges, members will still need to pay for use of the same. Premium Membership can be obtained from direct purchase, or through the website's promotional activities, except that the privileges granted may be different.
8.2 The granted privileges from Premium Membership will be added to your account on the date of purchase or promotion. If the rewarded Premium Membership covers a few months, the privileges will be added to your account on a monthly basis on the day (or, if the day does not exist in the payment month, the closest day prior to the day) you were given the rewarded Premium Membership. For example, if the original date you were given the rewarded Premium Membership was on 15 January, then your Premium Membership will be renewed on 15 February and so on, until the rewarded Premium Membership expires.
8.3 For any part of the current Premium Membership period already paid or rewarded, you will not be entitled to any pro-rated refund or cancellation.
- Qpid Credits, Bonus Points and Payment
9.1 You may need to pay to use certain Services. This takes the form of purchasing Qpid Network Credit ("Qpid Credit" or "Credit") or Bonus Points allocated to your Qpid Network Account in return for Services to be rendered.
9.2 To use payable Services you need a sufficient balance of Qpid Credits or Bonus Points. Payments for certain Services must be made by credit or debit card or other means which may be made available where Qpid Credit is not an accepted method of payment.
9.3 Qpid Credits are valid for 180 days from the date of purchase, after which they will carry no value and cannot be reinstated.
9.4 Bonus Points are valid for 30 days from the date of reward, after which they will carry no value and cannot be reinstated.
9.5 Price of the Credit is subject to change from time to time, without any notice to you. To get the current pricing of the Credits please go to the account settings area. The new price will apply to your next purchase of Credit after the adjustments have been published on the Qpid Network account settings area. You agree that by continuing to purchase and/or use the Services following the adjustments of the price, you accept the new price.
9.6 You shall pay Qpid Network any applicable charges as stated on the certain account settings area in connection with the purchase and use of the Qpid Credit or other payable Services.
9.7 If there is no Credit or Bonus Point available in your Account, you will be subject to the limitations of the Services unless you elect to top up Credit balance in the Account. For certain payable Services where Qpid Credit is not an accepted method of payment, Services become limited or unavailable to you if you have not committed to the required transaction.
9.8 In the event you believe that we have charged you in error, you must contact us within 90 days after such charge. No refunds will be given for any erred charges which are more than 90 days old.
9.9 Qpid Network reserves the right to stop accepting debit or credit cards from one or more issuers.
9.10 Owing to the nature of Bonus Point being complimentary by courtesy of Qpid Network, complaint arising from your use of the Services through Bonus Point will not be entertained, nor Bonus Point is capable of being converted into Qpid Credit or monetary means. Bonus Points will be forfeited upon termination of your Qpid account in any event.
- Automatic Credit Purchase Policy
10.1 In order to provide service continuity, we provide Automatic Credit Purchase function.
10.2 Automatic Credit Purchase indicates your authorization to us on your behalf to purchase credits automatically when your account balance is less than 1 credit, or insufficient to cover the current use of the service. The amount of credits automatically purchased is realized according to your settings in the Member Center. You can change the automatic purchase settings or cancel the service here at any time; changes or cancellation will take effect upon the next login.
10.3 Credits obtained through automatic or manual purchase are bound by the same policy.In the event that Automatic Credit Purchase malfunctions, you will be directed to use manual purchase.
- No Refund
11.1 Payment for Credit purchase is non-refundable, and Credits which have expired cannot be reinstated. Similarly fees charged for one Service may not be credited towards other Services.
11.3 If you encounter any problem with a particular service provider or lady when using our Services, you may refer to Clause 5 "Relationship Between Member Sites and Third Party Service Providers" and Clause 6 "Lady Members" before informing us of the problem. In order for us to carry out prompt investigation and handle the case effectively, please be reminded that you have to inform us of the service provider ID or lady member ID and any other supporting information or proof that may be available. Once you case is proved to fall within one of the mentioned situations, your refund may be effected immediately.
12.1 Payment for our QpidNetwork Services are predominately effected through member’s credit / debit cards, which processing involves further the card’s Issuing Bank, Acquiring Bank and the ultimate Card company. A chargeback claim will necessarily entail substantial amount of time & efforts in the factual investigation process by all parties concerned.
12.2 We recognize that there may be justifications with certain chargeback claims but equally there are ones wholly without merit, sometimes to the point of being malicious or fraudulent. Fraudulent claim is a criminal offence for which we reserve the right to complain and invoke prosecution by law enforcement agencies, during which process we will provide details of the complainant’s personal information, card authentication details, record of communication related to our Services or other users, members.
12.3 As a matter of compensation for our efforts in investigating the claim, you hereby agree that should your claim be found fraudulent or malicious, you will pay us an amount by way of liquidated damages comprising of :
||all relevant disbursements paid by us to third parties;
||US$125 per month from the commencement to full conclusion of the claim;
||5% of the subject amount of the chargeback claim.
Such compensation be effected with priority by way of set-off from the Qpid Credit (currently at the equivalent of 1 Credit = US$5) available from your account with us.
- Changes to the Terms
- Force majeure
Although we will do our best to provide constant, uninterrupted access to Qpid Network Services, we do not guarantee this. We accept no responsibility or liability for any interruption or delay.
- Legal Terms, Applicable Law and Jurisdiction
15.1 The Terms constitute the whole legal agreement between you and Qpid Network and govern your use of the Services, and completely replace any prior agreements between you and Qpid Network in relation to the Services.
15.2 You may use a service which is provided by third parties linked to the Site. Your business dealings or correspondence with, or participation in events of third parties other than Qpid Network, and any terms, conditions, warranties or representations associated with such dealings, are solely between you and such third party. You may be subject to separate terms between you and the company or person concerned. If so, the Terms do not affect your legal relationship with these third parties.
15.3 You agree that any action at law or in equity arising out of or related to the Terms shall be filed only in the Courts of Hong Kong Special Administrative Region of The People’s Republic of China, and that you hereby consent and submit to the exclusive jurisdiction of such courts, absolutely waive the procedural defence ground of "forum non-convenien". No action arising under or related to the Terms may be brought by either party more than one year after the cause of action has occurred. This Terms are governed and to be interpreted exclusively by the laws of the Hong Kong Special Administrative Region, the People’s Republic of China.