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Rules & Policies

Risk Disclosure Statements

As is with every objective you may pursue in life, there is always the associated so are the endeavours you are about to take through our Services. Whilst we have taken and will take every practical control to minimize such risks taking place, we wish to highlight some scenarios of higher likelihood, which you must be aware of and undertake to risk the same.

General

Qpid Network Sites are here to provide platforms for the exchange of Information and Correspondences between members.

With particular regard to Information of lady members, they are provided to gentleman members on “as is” basis as they were made available to individual Site(s) through registered third-party service providers.

In the case of written Correspondences which are often originated and then replied in different languages (thus requires prior translation), the translated version is provided through the service of translator engaged by the pertinent service provider but not by our individual member Sites. Similar reasoning applies to simultaneous verbal interpretation engaged in services such as Love Call.

That being the case, Qpid Network, its operating companies, directors, executives and staff cannot be held liable for loss / damages (if any) arising from the acts of those service providers in the provision of the Information and Correspondences.

Particular Scenarios

In engaging our Qpid Network Services, you are deemed to have understood, agreed to the below scenarios (which are not meant to be exhaustive) and submit to the associated risks :

  • Relationship Between Member Sites and Service Providers

    In providing certain Services, we may engage the service of third parties. Member Sites and those service providers are wholly independent from each other as a matter of legal entity and in commercial operation. Service Provider is not acting as agent of or for individual member Site(s), nor is associated or subsidiary or holding company of the operating company of Qpid Network. In its own capacity, service provider may provide to member Site(s) product and/ or information of lady members, conveys and where necessary provides translated version of correspondences between members. For compliance with local legal requirements and/or quality control purpose, there may be service provider(s) operated by our group company in certain areas, but they do not provide the Services as described herein.

    We cannot therefore be held responsible for the willful or negligent acts and/or omissions of any service provider or any of its officers, employees, agents, servants or representatives including, without limitation, their failure to deliver services, or their partial or inadequate delivery of services. Service providers are required to :

    - provide full, accurate and legitimate information required for the registration of lady members prior to their registration;
    - provide full, correct and quality translation of all correspondence of between members of Qpid Network;
    -

    provide additional services in accordance with the terms of agreement with Qpid Network;

    - provide any incidental services as may be requested by Qpid Network members which fall within the service provider’s scope of service such as arrangement of a meeting with lady members of the service provider, providing additional information of the lady members, or any other personal request of gentleman members, as may be capable of being provided by service provider but which are not obligatory granted.
    Qpid Network is not in any way responsible for the quality of such incidental services provided. The Qpid Network Sites and Services are provided on "as is" basis and Qpid Network expressly disclaims any warranty of fitness for a particular purpose Qpid Network cannot and does not guarantee any specific results from the use of the Qpid Network Sites and/or Services.

  • Source of Lady Members' Personal Information

    Information of lady members are submitted exclusively by service providers through online facilities to our member Sites. The individual Site may then vet possible discrepancies, if any, between those information in electronic form by comparing the image copy of supporting documents such as personal identity card, handwritten application form and the like subjects. In no way member Sites can conclusively verify the authenticity of information thus submitted. There is therefore always the inherent risk of those information being incomplete, inaccurate or untrue as provided from service providers.

  • Conduct and behaviour of Lady Members

    Some members may mistakenly assume that a service provider can control or influence greatly a lady member’s behaviour judging from the fact that her photograph(s) is on our Qpid Network Sites. Unfortunately, this is not the case as no service provider can instinctively tell whether a particular member comes with a good character or conversely a certain member is likely to commit fraud or misbehave in interacting with other members.

  • Fees chargeable to Lady Members

    Our member Sites never charge lady members fees by whatsoever description, directly or indirectly. Please bear in mind, however, there may exist service agreement between lady member & service provider by which, for example, contingency fee payable to service provider. Our member Site(s) is never a party to those agreements, if any, nor in a position to disallow, discourage or investigate into the same.

  • Personal Wish of Lady Members

    When a gentleman uses the Services to communicate with a lady, both parties have the right to decide whether to carry on with the relationship at any point, and it cannot be guaranteed that the lady will have the same intention as the gentleman. Even if a lady has expressed her interest in developing a relationship with a gentleman through Admirer Mail, there is still the possibility that she may consider the gentleman unsuitable after further communication, Whilst a lady is required to make a serious attitude in the communication with the gentlemen for the purpose of developing a relationship, she may decide not to continue with the relationship due to objective factors such as changes in her personal life or family.

  • Direct Contact with Lady Members

    To comply with the International Marriage Broker Regulations Act (“IMBRA”), gentlemen and lady members are not allowed to exchange contact information with each other when using the services on the Qpid Network sites during correspondence. Only after gentlemen use our Cupid Date service to provide his personal disclosure form (including information such as matrimonial and criminal records) for the lady member’s review can direct communication be started.

    There might be possible risks when gentlemen and ladies have direct contact without using the Cupid Date service. We will not be liable for any financial or personal loss / damages / injury during direct contact outside the scope of service of Cupid Date.

  • Quality of Translations

    Where a piece of correspondence is not submitted by a member herself but through the translation service of service providers, there is the inherent mis-translation or over-translation. Cultural and language differences, personal, perception and variant wordings adopted by translators are possible causes and which may lead to mistrust and doubt in on-going relationships.

  • Information Exchanged during Communication

    Qpid Network provides the opportunity for gentlemen and lady members to show mutual affection and build up a further relationship with the services during communication, such as Admirer Mails, EMF mail correspondence, Love Call, Live Chat, etc. The information exchanged during communication will be delivered on "as-is" basis by the service provider based on the personal wish of gentlemen and lady members. If the lady needs help in improving the relationship or composing a reply, she can turn to the service provider for advice. There is the inherent risk that the information exchanged during communication may be touched up or added by the service provider, or there may be certain similarities in the writing style of different ladies' letters which are handled by the same translator.

    Gentlemen and lady members are suggested to provide honest, true and valid information during communication. However, in reality, we cannot verify whether the information provided is absolutely accurate and true. Therefore we suggest that gentlemen evaluate the risks and apply common sense when using these services.

  • Flower / Gift

    Changes in price
    The price shown below the image of each flower item is inclusive of delivery fee; whereas an additional delivery fee (as prescribed on the Sites) will be charged for delivery of other gifts to be delivered in one lot. Also, there may be a change in price if you choose a delivery date close to a major festive holiday.
    - Delivery date
    In occasional cases, the lady may be out of contact when the gift and flowers are being delivered. A late delivery may occur in such case until the lady can be contacted. We cannot guarantee the delivery of Flower Items and shipped gifts by or on a specific day. Gentlemen are suggested to be aware of this and place order at least 3 days in advance.
    - Substitution items
    The flowers or gift items listed on our Sites are intended to show the types of gifts we offer. Owing to stock availability and change in market preference, some of those items may be substituted by others of similar design, value and size. This is to enable a timely delivery of your order.

  • Love Call – Recording and Listen-in

    For purposes relevant to (a) quality control, (b) billing administration, (c) judicial / administrative process and (d) investigation of potential complaints, listen-in and recording of Love Call sessions are necessary.

    All Love Call sessions are automatically recorded by our system (time-and-date digitally stamped) and kept for a minimum period of 12 months, during which no one will listen into them unless for the abovementioned purpose(s). They will not be deleted before a period of 12 months has lapsed but, at our absolute discretion, may be so deleted after then.

    Additionally for quality control purpose, we may occasionally listen-in a Love Call session whilst it is taking place without notice to you.

  • Cupid Date – Disclaimer, Exclusion and Limitation of Liabilities

    After confirmation of the date, there is the inherent risk that the lady does not appear at the confirmed location at the scheduled time. Subject to limitations imposed by our Refund Policy below, we will not be liable for any of your other expenses incurred such as costs of your travelling and accommodation, visa application etc.

    We will not be liable for any financial or personal loss / damages / injury during the course of Cupid Date as you may unfortunately incur directly with the local service provider and/or lady member, and similarly during your private endeavours outside the scope of service of Cupid Date

  • Disclosure of Your Personal Information

    Under no circumstance will Qpid Network sell or transfer for monetary gains your information to any unrelated third party without your permission, but we may disclose your information to affiliates or unaffiliated third parties if we believe in good faith that such disclosure is necessary:

    (a) to comply with the law or in response to a subpoena, court order, government administrative measure or other due process;
    (b) to protect the interests, rights, safety, or property of Qpid Network or others;
    (c) to enforce any terms of service of Qpid Network Sites;
    (d) to provide you with the services or products requested by you, and to perform other activities related to such services and products, including billing and collection;
    (e) to provide you with information, special offers, or promotions from Qpid Network to which you consented. Qpid Network makes reasonable efforts to limit its designated service providers' disclosure of your information in the same manner as set forth in this paragraph.

    Further use and/or disclosure of your information by third parties is not the responsibility of Qpid Network. Rather, such use and/or disclosure is governed by those parties’ policies.

    As Qpid Network Account is inter-linked with all our member sites (which means you can activate multiple memberships on those Sites when you successfully obtain an Account), we may also share your information with those Sites when they are interested in serving you. You may notify us of your membership preferences any time in our member account settings area. Unless and until you choose to opt-out your membership from a certain member site, your information may be used by Qpid Network for providing goods and services to you.

  • Validity Period of Qpid Credit – Refund Policy

    Subject to our Refund Policy, Qpid Credit is valid for 180 days from the date of purchase. Credit older than 180 days in the Account will expire, carries no value and not capable of being reinstated. Payment for Credit purchase is non-refundable. Similarly fees charged for one Service may not be credited towards other services

  • Technical and/or Operational Security Breach

    No different from other organizations worldwide engaging computer support, we recognize that your personal data stored in our system are vulnerable to security breach which, if taken place, may cause annoyance or even damages to you (conversely, our business reputation), thus we take reasonably practical measures to protect your personal data. However, given the realistic limitations (e.g. cost / timely delivery of security measures) and rapid revolution of technology, there is always the risk of such breach in which event we cannot be held liable.

    Qpid Network has security measures in place to protect and prevent the loss, misuse, and alteration of the information under our control. We use industry standard efforts to safeguard the confidentiality of your personal identity information such as encryption tools, secure server and firewall. While "absolute fail-safe security" does not exist, our technical experts work hard to ensure your secure use of our services.


  • WARNING

    The above situations and associated risks are NOT EXHAUSITVE. Whilst Qpid Network Sites endeavour to devote continuous improvement efforts and, within reason & our capability, takes precautionary measures to manage those risks to which members may be vulnerable, there are certainly situations falling beyond our control. We are on guard against these risks and look forward to members’ feedback in this aspect. At the same time, WE MUST THEREFORE HAVE MEMBERS’ AGREEMENT TO THE ABOVE AND ACCEPT THOSE RISKS IN ENGAGING OUR SERVICES.